The Issue: The Digital Adoption Gap

Organisations invest millions in modern SAP systems (such as S/4HANA, SuccessFactors, and Ariba), aiming for a smooth implementation. Yet, complication, ongoing changes, and no clear support often result in a "productivity gap":

• Employee Struggles: Users have trouble to operate new SAP tools or complete advanced transactions, leading to confusion and increased dependence on support teams.


• Workarounds: Users ignore standard SAP processes, which results in data quality issues, compliance risks, and wasted time.


• Training Attrition: Traditional training is quickly forgotten, leaving staff unsupported when they face real-time tasks.

sap walkme
• Underutilised Investment: The entire capability of the SAP system is not realised, as most users access only a small part of its features.

The Solution: Contextual Guidance with SAP WalkMe

The WalkMe Digital Adoption Platform, fully integrated into the SAP environment, closes the usage barrier. It sits on top of your SAP systems to deliver real-time assistance exactly when needed.

By implementing WalkMe with SAP, your clients can ensure every team member, regardless of background, can complete tasks efficiently from the outset.